Terrier — SaaS Waste Solutions: How Does It Work

Every time an employee leaves your company, they leave behind a software trail. LinkedIn Recruiter still billing. An AI writing tool on the company card. A Google Workspace seat suspended but not deleted. A meeting recorder that kept attending client calls after the person was gone.

This is not a technology failure. It is a process gap — and it costs the average 50-200 person company more than most finance teams realize until they look.

The Problem Terrier Solves

SaaS subscriptions are designed to be frictionless to start and slow to cancel. A tool that takes 30 seconds to activate takes three support tickets to stop. Multiply that across every employee departure, every shadow AI subscription, every seat count that has not been reconciled since last year's headcount change, and you have a compounding, invisible cost that nobody owns.

Three categories account for most of it:

Ghost seats — software billing for email addresses that no longer exist in your company. The person left. The seat stayed. The invoice kept coming.

Shadow AI — AI tools your employees subscribed to individually, often on the company card, often without telling anyone. ChatGPT Plus, Claude.ai, Otter.ai, Fireflies. Useful tools. Unauthorized use. Sometimes a data security or privilege problem on top of the cost problem.

Seat count mismatches — you are paying for 45 Slack seats and have 38 employees. Nobody noticed because the overage is too small to trigger a budget conversation and too large to be worth nothing.

What Terrier Does

Terrier connects to two things you already have:

1. Your Google Workspace admin account — to read your user directory, last login data, and OAuth grant records (every third-party app any employee has ever connected with their work Google account).
2. Your corporate card and expense data — to read recurring SaaS charges and cross-reference them against your current employee list.

It cross-references those two sources and surfaces the gaps: seats billing for departed users, AI tools connected to work accounts, subscriptions on the card with no active employee attached.

It does this in minutes. There is no implementation project. No IT coordination. No dashboard to learn or maintain.

Why Terrier Is Different

No data retention. What Terrier finds, it shows you. Your spend data is never stored, benchmarked against other companies, or sold. We read it, surface the waste, and that is the end of it.

Privacy by design. Terrier reads metadata — OAuth grant records, transaction amounts, user directory status. It never opens an email, reads a document, accesses a calendar event's content, or touches anything covered by attorney-client privilege, client confidentiality, or employee privacy. For law firms, accounting firms, and financial advisory firms, that distinction matters enormously. Most enterprise SaaS management tools require deep file system access. Terrier does not.

Lightweight, not a platform. We are not asking you to log into another dashboard every morning. Terrier runs a scan, surfaces findings, and gets out of the way. The output is a clean report — what is billing, who it is billing for, whether that person still works here, and what to do about it.

Minutes, not months. No professional services engagement. No three-month implementation. You connect your Google Workspace, authorize the card read, and Terrier returns findings in minutes.

Nudge-friendly. Terrier is designed to surface the right finding at the right time — when an employee leaves, when a new billing cycle is about to close, when a shadow AI tool appears that carries data risk for your industry. Not a firehose of alerts. Relevant signals when they matter.

No card switch required. Unlike platforms that require you to route all company spending through their card, Terrier reads your existing card transactions. You keep your bank, your card, your cash back, your existing vendor relationships.

Who Terrier Is For

Terrier is built for mid-size companies running Google Workspace or Microsoft 365, typically 30-300 employees. The four verticals where it delivers the most immediate value:

Staffing & Recruiting Agencies — High staff turnover means constant ghost seats. Every placement, every departure — software keeps billing. Terrier catches it automatically.

Law Firms, Finance & Accounting — Client confidentiality means you can't feed your spend data into a benchmark database. Terrier never touches your data outside your account. Shadow AI tools accessing client files create privilege and ethics exposure on top of the cost problem.

Startups & Scale-ups — The most SaaS tools per employee of any company type. Fastest accumulation of shadow AI. Terrier finds what you forgot you were paying for.

Marketing & Creative Agencies — You're probably running ChatGPT, Claude, and Midjourney on three separate cards. Terrier shows the AI sprawl and lets you cut what's redundant.

Fractional CFOs — Run this audit as a first-30-day quick win for every new client engagement, across a portfolio of 4-8 companies.

The Scan

Connect your Google Workspace admin account and your corporate card. Terrier cross-references them and returns a report showing:

• Seats billing for suspended or deleted Google accounts
• OAuth-connected AI tools with sensitive access scopes (Drive, Gmail, Calendar)
• Corporate card charges for AI subscriptions with no active employee attached
• Seat count mismatches between what you are paying for and who is actively using it

The first scan is free.

terrierops.com — request early access